COVID-19
Communities that serve seniors are at an increased risk for COVID-19.
We remain committed to the health and safety of our staff and residents, while keeping our community informed. Early on we addressed this by putting a number of policies and procedures in place that focused on the safety of our residents and staff.
Thank you to the dedicated staff that work even harder now during this pandemic to keep our residents safe and happy – you are truly Heroes.
If you have any questions, please contact Diana Marquardt, RN, our Infection Preventionist, RN at dmarquardt@threepillars.org
Thank you.
Mark Strautman, President & CEO



Three Pillars' COVID-19 Hotline
Questions? Concerns? Call Us.
Visitors are Welcome!
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- All visitors, visitors, and vendors will sign in on our Accushield tablet in the building’s entry vestibule before entering any building and wear the name badge that prints. We do not ask symptom screening questions or take temperatures before you enter.
- Don the required PPE, which is provided for you in the building’s entry:
- Masonic Center for Health & Rehab/Hickory Suites: Mask and possibly face shield/goggles, depending on the situation
Employees, visitors, volunteers, and vendors wear a mask at all times while in indoor public areas. Visitors may remove their masks while in private areas if the resident agrees (for example, their apartment/room). A face shield/goggles are required when providing direct resident care or during a resident interaction of closer than six feet. - Riverside Lodge Memory Care & Assisted Living and Compass Point: Mask
Employees, visitors, volunteers, and vendors wear a mask at all times while in indoor public areas. Visitors may remove their masks while in private areas if the resident agrees (for example, their apartment/room). Face shield/goggles are not required, but are available upon request. - Village on the Square: Possibly mask, depending on the visitor type
Employees, volunteers, and vendors must wear a mask at all times while in indoor public areas. Friends and family visiting a resident may choose to wear a mask or not.
- Masonic Center for Health & Rehab/Hickory Suites: Mask and possibly face shield/goggles, depending on the situation
- All visitors, visitors, and vendors will sign in on our Accushield tablet in the building’s entry vestibule before entering any building and wear the name badge that prints. We do not ask symptom screening questions or take temperatures before you enter.
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- Sign-out on the Accushield tablet when you leave the building.
- COVID-19 testing is not required of visitors, vendors, or volunteers. We follow a testing protocol for employees and for entertainers who sing or play a woodwind instrument.
- Please see our Wellness Connection page for the sign-in process there and more information about what we offer at this holistic wellness and fitness center. PPE is not required at the Wellness Connection.
Please help us keep our residents and staff safe by NOT visiting if you are experiencing any symptoms of illness. We look forward to seeing you on campus - thank you!
It’s important to us that you know before you visit if any buildings are currently in Outbreak Status due to a positive COVID-19 case for an employee or resident.
Compass Point