You may label and drop the package off in the vestibule of the building in which your loved one resides at. A member of our team will retrieve, sanitize (if applicable), and deliver it. If it’s something that cannot wait in the vestibule, please call ahead to arrange the drop-off:
- MCHR – 262.965.2111
- Riverside Lodge – 262.965.7397
- Compass Point – 262.965.7180
- Village on the Square – 262.965.7390
No, they do not. They must wear a mask and maintain social distancing while out in public. We encourage residents to leave only for essential medical appointments.
The short answer is no. Our regulatory guidance from the Department of Health Services (DHS) is that residents who are new residents, readmissions, or symptomatic need to isolate for 14 days regardless of a negative test result. Our clinical staff recommend that approach throughout campus areas not licensed through DHS.
Please inquire at the building you're visiting. Most buildings require a surgical mask, but this may vary depending on your vaccination status and where you're visiting.
Yes, it is the right of all residents to come and go, but depending on the circumstance and safety measures taken, the resident may be asked to isolate on return in order to protect neighboring residents.
On-site visits are now allowed - please see our On-Site Visits section for more information and our current policies. (Updated February 25, 2021).