FAQs

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 Where do I start? Help me differentiate between Independent, Assisted, Memory Care, Skilled Nursing, and Rehab so I know what to look into.

We recognize that the world of senior living can appear confusing at first glance. Let us help you – that’s what we’re here for! From the first time you ever look at our website all the way until your first night in your new apartment and beyond, we’re here.

If you’re just starting to look into senior living, explore this blog article which explains four common levels of care in greater detail, and then visit our Communities page to learn about the options at Three Pillars. When you’re ready, contact us to ask questions or get more information. We’re happy to talk to you no matter where you are on your journey – whether you’re just starting to gather information to ready to move.

 What does it cost to live in your community?

Three Pillars offers 5 distinct facilities across our two campuses in Dousman and Cecil, near Shawano. The costs and care options vary for each. We are committed to transparency, and our Senior Living Consultants are happy to explain our costs. Contact them today to receive information by phone, email, or a personal appointment.

 Do you have to be a Mason to live at Three Pillars?

No. We are rooted in Masonic history and all that we are today is thanks to the Masons, but we are proud to welcome anyone to live at our community – Mason or not.

 What types of activities, special events, and services do you offer?

Our full time team of Lifestyles and Recreational Therapy professionals are devoted to providing a variety of offerings to enhance our residents’ lives. Click here to view complete calendars in our different facilities, featuring everything from live music to service projects to games, fashion shows, and classes. We hear it over and over again from our residents: “We love that there is a full schedule of offerings, and you pick what you’d like to participate in - or not, when you feel like it - or not.”

Other services on our campus include transportation, a clinic with visiting physicians and specialists, barber and beauty salon, outpatient therapy, gift shops and convenience stores, chapel and on site Chaplain, restaurants, and a fitness center, to name a few.

Click here for a full list of amenities offered at Three Pillars

 Are pets allowed?

Yes, residents in our independent and catered living facilities may have a pet. We are a pet-friendly campus. Talk to one of our Senior Living Consultants to learn more about the policy.

 Is there an age restriction at Three Pillars?

Our community is for those aged 55+.

 How do I know if your community is right for me, and where do I get more information?

Deciding on the perfect senior living community is a very personal choice. We can answer questions and provide you with information to make that decision. Yes, there are many aspects to consider, so reach out to one of our Senior Living Consultants to begin the process by receiving more information via mail, email, or an in-person appointment.

Explore the rest of our website for a peek inside our doors with virtual tours, activity calendars, menus, photos, and videos.

When you’re ready, nothing tells you more about a community than setting foot inside for a tour and mingling with the residents. We can’t wait to hear from you.

 What dining options does Three Pillars offer?

We believe that a major part of an exceptional senior living experience is excellent meals. Each of our living options offers a dining room or restaurant for delicious, nourishing meals. Our Executive Chef takes the time to listen to our residents and prepare nutritious culinary experiences that they anticipate and enjoy, striking a balance between classic fare and new cuisine. There are always choices, and meals are served in a comfortable, gracious setting accompanied by top-notch servers.

Our independent living community is home to an upscale River's Edge Restaurant, and just down the hall near our catered assisted living is the cozy Fireside Café. Comfortable dining rooms are part of our Masonic Health Care Center, Hickory Suites Rehabilitation, Compass Point Catered Assisted Living, and Riverside Lodge Memory Care communities. Catering services and private event spaces are also available for your special occasion.

 What types of care to do you offer, and what happens if my needs change over time?

With a full continuum of care conveniently located at our Dousman campus, and a scenic retirement retreat at our Cecil location, Three Pillars is proud to offer levels of care that meet the needs of mature adults across the board. We provide independent and catered/assisted living apartments, memory care, and skilled nursing. Our onsite physical, occupational, and speech therapists offer rehabilitation services for both short-term stays and outpatient needs (a wonderful asset for those who live anywhere on our campus or for those in the community). If needs change over time, our phenomenal interdisciplinary team works with residents and their families to determine if and when a move to a different level of care is necessary.

Interested in more information about senior living? Our blog is full of new and relevant information about senior living communities, lifestyle, moving, and more, packed with plenty of tips and answers to questions. Click here to see all articles.

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