If you talk to our Concierges on our Dousman campus, they would describe themselves as mobile and responsive. You'll find that our Concierges are much more than a greeter seated at a desk – they’re interwoven throughout the buildings working with residents or families on any number of tasks.
When we first implemented this customized Concierge Service approach in our community in 2006, our vision was to develop a role that would meet the needs of residents and their families in a unique way. To us, it’s about helping residents maintain their independence and live better lives. The result of that vision is a role that supports our philosophy and empowers our residents.
It's difficult to capture everything that our Concierges do on a daily basis, because every day is a new adventure for them. Whether it’s addressing letters, assisting with scheduling an appointment, or spending time sitting down to review the day’s activity offerings, if a resident or family member has a request, our Concierges respond. Perhaps the most important role they play is that of a caring and responsive friend who is there to listen, which, in the end, demonstrates the commitment and dedication to our residents that makes Three Pillars such an amazing place to live.
Our full time team of Lifestyles and Recreational Therapy professionals at our Dousman campus are devoted to providing a calendar that’s chock-full of offerings to enhance our residents’ lives, be it recreational, educational, physical, social, emotional, or spiritual in nature. Click here to view complete calendars in our different living areas, featuring everything art classes to service projects to trivia, themed meals, and live music. We hear it over and over again from our residents – they love that there is a full schedule of opportunities, and you pick what you’d like to participate in - or not, when you feel like it - or not.
Excellent meals at our Dousman location are about creating an experience. They’re about stunning food presentation. They’re striking a balance between classic fare and new cuisine. They’re about a comfortable, gracious setting accompanied by top-notch servers.
From the upscale River's Edge Restaurant to the cozy Fireside Café, our Executive Chef takes the time to listen to our residents and prepare nutritious culinary experiences that they anticipate and enjoy. Catering services and private event spaces are also available for your special occasion.
Banking – Associated Bank staffs an office with set hours during the week to deliver basic banking services.
Barber and Beauty Salons – Visiting barbers and beauticians schedule appointments to keep our residents looking and feeling clean-cut and pampered.
Book Share Libraries – An informal book sharing library system is present throughout our campus, with a healthy and ever-changing variety of books that exist for borrowing.
Cable Television – All apartments, rooms, and living room / TV lounge areas offer complimentary basic cable service for your enjoyment (that is, if you can find a spare minute between all the activities!)
Clinic – Located in our Compass Point, our Catered | Assisted Living community, our clinic provides medical services and visiting physicians for resident who live across our campus.
Computers – Available for use across our campus - some on a loaner basis and others in a computer lounge setting.
Gift Shops, Convenience Stores, and Vending – Basic grocery items, snacks, jewelry, accessories, greeting cards, and more are available at various locations across our campus.
Hydration Stations – Located throughout our campus, ever-changing fruit, vegetable, and herb infused water stations promote hydration as part of a healthy, active lifestyle.
Movie Theater – The theater presents the whole movie experience, from the comfy chairs to the freshly popped popcorn to the big projection screen.
Notary – Services presented onsite and available by appointment.
Outdoor Spaces – Paved walking and biking paths, ponds, fountains, park benches and swings, picnic pavilion, gardens, and more await you on the stunning 60-acre grounds at the Dousman Three Pillars location. In Cecil, the lake shore, pontoon boat, and wooded trails beckon you to enjoy the outdoors.
Pet friendly – We welcome healthy, friendly furry friends to visit our campus and live with residents (some guidelines apply).
Smoke-Free Community – In an effort to maintain optimal health and wellness for everyone on our campus, we do not allow smoking.
Social Services – Our social workers work full time to provide residents and their families with an array of social services.
Special Event and Private Dining Spaces – A variety of spaces are offered for reservation for a special event or gathering. Inquire about catering services for special events.
Spiritual Wellness – An onsite Chapel and Chaplain readily provide opportunities for spiritual enhancement.
Storage – Apartments boast plentiful closet and storage place, and independent apartments come with a dedicated space in the underground garage storage room.
Therapies – Inpatient and Outpatient physical, occupational, and speech services are offered onsite.
Transportation – Our full-time transportation department has a variety of accessible vehicles and a convenient fee-per-mile schedule, to get you from Point A to Point B.
Underground Garage – In addition to surface lot parking spaces, we have convenient underground garages.
Volunteer Program – Guided by our Volunteer Coordinator, a complete volunteer program welcomes helpful friends from the community, as well as many of our vibrant residents, to assist with a variety of tasks and programs that help keep our communities running smoothly.
Wellness Connection – A 4,700 square foot wellness center that focuses on a holistic approach to wellness. Programming and equipment are designed exclusively to meet the needs of adults age 55+, including a fitness studio, aerobics gym, massage suite, classes, and more.
WiFi – Free wireless internet is accessible in main common areas throughout our campus.