Social Services
If you have a loved one at our facility, and you have questions, needs, or concerns, start with Social Services. We are here to help! Our skills and expertise allow us to help all individuals in our care:
- Respect, protect, and promote the rights of all residents. •Act as an advocate for all residents.
- Counsel residents who need support and assistance. •Protect vulnerable residents and ensure that their best interests are observed.
- Help with financial matters. •Make referrals to community agencies in order to arrange necessary resources.
- Discharge Planning — Work with interdisciplinary team to identify the needs of the residents and family.
Lifestyles
Tina Rose, Lifestyles Manager Direct Phone: 262.965.7232 e-mail: trose@threepillars.org
The Lifestyles Department provides recreation services campus wide that facilitate the development, maintenance, and expression of a personalized and meaningful leisure lifestyle for all residents. Our goal is to improve and maintain the physical, mental, and emotional well-being of our residents. Each level of care has a calendar of programs that match the interests and abilities of the people we serve. We strive to provide educational and community opportunities on and off campus. Programs range from book clubs, exercise and tai chi classes, outings, music therapy, lunch and learns, musical entertainment, card groups, cognitive games, arts and crafts, and coordination of spiritual groups/programs. Qualified Recreation Therapists and Activity Professionals assess, coordinate, and facilitate programs at all levels.
Health Services
Jodi Cigelske, RN – Residential Health Care Coordinator Getz Clinic Direct Phone: 262.965.7444
e-mail: jcigelske@threepillars.org
Our staff is dedicated to meeting the Health and Wellness needs of Compass Point and Village on the Square residents. Services available in the clinic include:
- On-site Physicians from Prohealth and Aurora • On-site RN/LPN
- Audiology services • Lab services • Immunizations
- Podiatry and foot care services • Medication management
- Preadmission assessments • Coordination of Health Services
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Dining Services
Dave Tofanelli, Dining Services Director Direct Phone: 262.965.7231 e-mail: dtofanelli@threepillars.org
The dining services department provides various dining options including:
- Flexible meal plans
- Multiple dining venues throughout campus
- Catering services available for any size event
- Executive Chef on staff ensures we are offering the highest quality product
- Registered Dietitian at our Health Care Center ensures all residents are receiving nutritious and balanced meals.
Concierge Services
Village on the Square Concierge — Direct Phone: 262.965.7390 • Compass Point Concierge — Direct Phone: 262.965.7180
Health Care Center Concierge — Direct Phone: 262.965.7217
e-mail: concierge@threepillars.org
Multi-tasking is our buzzword, our missions are many. We strive to lend a helping hand to our residents in a discreet manner, creating an environment to help them achieve personal successes, however large or small.
Examples of these might be helping to write and address cards to friends, and topping that off by snapping a picture and sending it along. Need an address, or a stamp? We've got that covered too.
Looking to pick out a gift and get it mailed to that special person? We can browse a catalog or on-line together. Friends and family will be pleased that they were remembered, making everyone feel good! We go the extra mile, and have fun while we’re doing it! To us, there is no group more deserving of our respect and service than our senior citizens.
Longtime resident Ed summed up our Concierge Services by saying:
“I can’t spell it, and I can’t usually say it….but you folks tie up the loose ends of our lives.”
Well said, Ed, we couldn’t agree more.
Please……..consider us an extension of your family.
Enviromental Services
Jerry Hoeppner, Director of Environmental Services Enviromental Services Direct Phone: 262.965.7389
e-mail: jhoeppner@threepillars.org
Our maintenance staff provides "peace of mind" to our residents:
- Service for residents 24 hours a day/seven days a week.
- Lawn maintenance and snow removal.
- Professionally landscaped grounds & fishing ponds.
- Campus security
- Housekeeping Services — Our housekeeping staff will perform general, light cleaning duties within each living unit.
- Maintenance personnel can assist with tasks that include but are not limited to: Hanging curtains, drapes, window treatments; assembling bookcases, microwave carts, closet systems etc.; perform maintenance on the building and building fixtures at no extra cost; assist with connecting your television and programming.
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